As the bathroom is the most used room in a house, a bathroom renovation can add value to your house and increase your standard of living.
Renovating your bathroom need not be the hassle it is often made out to be. Ross’s Plumbing can help in all aspects of creating your new dream bathroom, or tidying up an old bathroom.
We can do just the plumbing or fully project managing your renovation and organising all the other trades required. We link with reliable plumber suppliers, builders, painters, tillers, flooring specialists and can coordinate all trades. You have one quote, one point of contact on a professionally managed project.
The size of the room plays an important part in the planning process. We will come out to your place and discuss with you various options and provide you with a quote.
The key pieces within your bathroom are:
Our plumbers are as tidy as possible when working on renovations and have the equipment to protect your home during the renovation (i.e., drop sheets etc) and clean up after themselves before they leave.
Ross and Maureen’s philosophy is one of providing a quality experience for the customer, from the first phone call until payment is completed. That is why we try to make sure someone always answers the phone rather than an answering phone or service. We listen, provide options if necessary and go from there. Ross works with our team of plumbers, Maureen manages the business side, Natalie is your point of contact on the phone. She can listen to your issue and then guide you to the best solution for your needs. Bronwen is our accounts payable / receivable and ensures our correct supplier dockets are applied to the jobs for our accurate invoicing and can receipt payments for you as required.
Ross started as an adult apprentice around the Papakura / Manukau area and spent many years with Manukau Council on maintenance and swimming pool work. His breadth of experience runs from tap maintenance right through to pool pumps and most things in between. Ross is a traditional craftsman plumber and gasfitter. His belief, which he passes on to the team, is treat every job as if you were doing it in your own home. Ross is on the board of the Auckland Society of Plumbers.
Maureen spent several years in the corporate and customer service sector and has been able to combine her skills in this area with Ross’s technical skills to deliver your customer experience.
You, our customers, are very important to us. So if there is anything we can do to improve your customer experience please let us know.
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