Whether you are a landlord, investor or a property manager, you need peace of mind that the plumbers you use can offer you the service you need as and when you need it.
Ross’s Plumbing has years of property maintenance experience. This family operated business has been operating in the Auckland area for years and are members of the Auckland Society of Plumbers.
Ross worked for Manukau Council before starting this reputable plumbing company that offers emergency and after hours services, so you know your tenants are taken care of day or night.
At Ross’s Plumbing we understand how important it is that you are kept updated on the progress of any jobs that we undertake for you. We can assure you that only the work your require will be carried out and in the event that we find another problem, while at the property, we will discuss it with you before completing any additional work.
Ross’s Plumbing offers complete transparency when it comes to all plumbing related matters, ensuring both you and the tenant are completely satisfied before we leave. Tenants sign an acknowledgement confirming that the job was completed and that your plumbing is working properly.
We have a number of references available on request from property companies and managers that we handle property maintenance for.
As a private landlord or investor we know how important it is that you completely trust your plumber. The plumber you use should be someone you can use for years to come, a company that is reliable and honest in every way.
When it comes to property maintenance we offer an efficient and professional service where only work you require is completed. Should any problems be found while at the property and completing the work, we will discuss this with you in detail before carrying out any additional work.
At Ross’s Plumbing we work with a number of international private landlords that email requests through to us and we complete the work as and when needed.
We understand that property maintenance isn’t only needed in the private sector. Day care centres, rest homes, retirement villages, bars and restaurants and even funeral homes have maintenance requirements that we can assist you with in the Auckland area.
The team at Ross’s Plumbing understand the legal requirements of these properties and are on call day or night to handle any property maintenance requirements you may have with complete transparency and efficiently.
Our team are professional, reliable and knowledgeable. They are all experienced in plumbing, drainage and gas fitting commercial maintenance, so we can assure you that the best quality of work will be carried out every time.
At Ross’s Plumbing our plumbers are on call 24 x 7 in these areas for your emergency and day to day plumbing needs:
Our plumbers have fully stocked vans for all of the residential and commercial urgent plumbing emergencies that can occur during normal business hours or after hours.
Ross and Maureen’s philosophy is one of providing a quality experience for the customer, from the first phone call until payment is completed. That is why we try to make sure someone always answers the phone rather than an answering phone or service. We listen, provide options if necessary and go from there. Ross works with our team of plumbers, Maureen manages the business side, Natalie is your point of contact on the phone. She can listen to your issue and then guide you to the best solution for your needs. Bronwen is our accounts payable / receivable and ensures our correct supplier dockets are applied to the jobs for our accurate invoicing and can receipt payments for you as required.
Ross started as an adult apprentice around the Papakura / Manukau area and spent many years with Manukau Council on maintenance and swimming pool work. His breadth of experience runs from tap maintenance right through to pool pumps and most things in between. Ross is a traditional craftsman plumber and gasfitter. His belief, which he passes on to the team, is treat every job as if you were doing it in your own home. Ross is on the board of the Auckland Society of Plumbers.
Maureen spent several years in the corporate and customer service sector and has been able to combine her skills in this area with Ross’s technical skills to deliver your customer experience.
You, our customers, are very important to us. So if there is anything we can do to improve your customer experience please let us know.
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